Privacy Policy

**Effective Date:** October 21, 2025

**Company:** Celyn Store, registered in the United Kingdom.

**Website:** https://www.celynstore.co.uk

**Email:** info@celynstore.co.uk

**Address:** Cambridge, United Kingdom

1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information about you when you visit our website (celynstore.co.uk), purchase our products, or interact with us via Amazon and other channels. We'll protect your data as much as possible to keep it secure. We only keep the data that is needed as part of our normal order processing operations or marketing communications. When we no longer need the data we'll remove it. 

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following types of personal data:
- Identity Data: name, title, date of birth (if provided)
- Contact Data: billing address, delivery address, email address, phone number
- Transaction Data: details of payments, order details, and purchase history
- Technical Data: IP address, browser type, device information, and cookies
- Marketing Data: preferences for receiving marketing communications
We do not collect or store full payment card information; all payment processing is handled securely through third-party providers such as Stripe, PayPal, or Amazon Payments.

3. How We Use Your Information

We use your data to:
- Process and deliver your orders
- Manage payments, fees, and charges
- Communicate with you regarding your order
- Send you promotional emails (only if you have opted in)
- Improve our website and user experience
- Comply with legal and tax obligations. Sharing Your Data

4.We may share your data with:
- Amazon UK (for orders placed via Amazon Marketplace)
- Payment providers (e.g. Stripe, PayPal, Amazon Pay)
- Delivery partners (e.g. Royal Mail, DPD, Evri)
- Website analytics services (e.g. Google Analytics)
We never sell your personal data to any third parties.

5. Guest Information for Personalised Wedding Products

For certain personalised wedding products, you may choose to provide us with a list of your guests’ names and, in some cases, their postal addresses. This information allows us to personalise your wedding stationery — for example, to print guest names on invitations, save-the-date cards, place cards, or thank-you cards, and to pre-print guest addresses on envelopes.
Responsibility for Providing Guest Data

By submitting this information to us, you confirm that you have obtained permission from your guests to share their personal data with us for the purpose of fulfilling your order.
As we do not have a direct relationship with your guests, we are unable to obtain consent from them ourselves.
Therefore, it is your responsibility to ensure that any individuals who do not wish their information to be shared are omitted from the data you provide.

How We Use Guest Information

We use the guest information you provide only for the purposes necessary to complete your order. This may include:

·  Printing names on stationery items (e.g., invitations, place cards, table plans, thank-you cards)

·  Printing addresses on envelopes, where applicable

We do not use this data for marketing, analysis, or any purpose other than completing the requested order.
Once your order has been fulfilled, we will securely delete or anonymise the guest information from our systems within a reasonable timeframe, in accordance with our data retention policy.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can control cookie preferences in your browser settings. For more information, please see our Cookie Policy.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements (typically 6 years for financial records).

8. Your Rights

Under the UK GDPR, you have the following rights:
- To access your personal data
- To request correction or deletion
- To restrict or object to processing
- To request data portability
- To withdraw consent at any time (for marketing)
To exercise these rights, please contact us at info@celynstore.co.uk.

9. Data Security

We have implemented appropriate security measures to prevent your personal data from being lost, used, accessed, or disclosed in an unauthorised way.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date noted above.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:
Data Controller: Celyn Store
Email: info@celynstore.co.uk
Address: Cambridge, United Kingdom
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.